OSCAR crash [unable to open profiles] [solution in post #11]

[OpalRose]

The debug information says you are using Legacy Graphics, but I suspect your machine is new enough to use the OpenGL version. This can be set in Preferences, in the General tab. The default is Desktop OpenGL, which should work on modern PCs.

Mind you, I'm not an expert with Windows PCs...

OK, after much fussing with this, I changed the Legacy Graphics to Desktop Open GL.  I had to rebuild all the data in the profiles, but everything is back up and running as normal.  

I suspect that the recent Windows update somehow changed the setting from Open GL to Legacy Graphics, but not sure.  

Thanks pholynyk , Guy and sheepless for your input and help.  Next step will be watching those Windows updates. I'm usually not aware of them until after it's been done.

[OpalRose]

Both the attachment and the zip file were in your posts earlier... Somebody must have edited them away...

Perhaps the little chunk I posted will be enough... if not, I do have the zip file OpalRose posted originally.

Sorry, reposted here in case you wanted to look at it.  Thanks again!


00000: Debug: Started logging thread
00000: Debug: OSCAR starting Sun Nov 22 09:07:46 2020
00000: Debug: APP-NAME: "OSCAR"
00000: Debug: APP-PATH: "C:/Program Files/OSCAR"
00000: Debug: Trying "C:/Program Files/OSCAR/Translations/oscar_qt_fr.qm"
00000: Debug: APP-RESOURCES: "C:/Program Files/OSCAR"
00000: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00000: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00000: Debug: system locale date format "dddd, MMMM d, yyyy"
00000: Debug: shortened date format "ddd MMM d yyyy" dayFirst false
00000: Debug: number of built-in *.qm files 0
00000: Debug: Inbuilt Translations: en_US
00000: Debug: number of external *.qm files 48
00000: Debug: Number of external translations is 26
00000: Debug: Extra Translations: af, ar, bg, da, de, el, en_UK, es, es_MX, fi, fr, he, hu, it, ko, nl, no, ph, pl, pt, pt_BR, ro, sv, th, tr, zh
00000: Debug: Using default language en_US
00401: Debug: Logging UI initialized
00401: Debug: Using System Tray for Menu
00617: Debug: OSCAR 1.2.0+6d9f544a (winnt x86_64)
00617: Debug: Built with Qt 5.12.9 on Oct 13 2020 11:01:21
00617: Debug:
00617: Debug: Operating system: Windows 10 (10.0)
00617: Debug: Graphics Engine: 4.6.0 - Build 26.20.100.7263
00617: Debug: Graphics Engine type: OpenGL
00617: Debug:
00617: Debug: AppData folder already exists, so ...
00617: Debug: Using C:/Users/Rose/Documents/OSCAR_Data as OSCAR data folder
00617: Debug: Logging to C:/Users/Rose/Documents/OSCAR_Data/logs/debug.txt
00617: Debug: Opening  C:/Users/Rose/Documents/OSCAR_Data/Preferences.xml
00617: Debug: validateFont found 162 installed font families
00633: Debug: Opening  ":/docs/channels.xml"
00633: Debug: Processing xml file: "channels" "en" "1.0"
00633: Debug: Registering PRS1Loader
00633: Debug: Registering ResmedLoader
00648: Debug: Registering IntellipapLoader
00648: Debug: Registering F&P Icon Loader
00648: Debug: Registering WeinmannLoader
00648: Debug: Registering CMS50Loader
00648: Debug: cms50f37 - Registering CMS50F37Loader
00648: Debug: Registering MD300W1Loader
00648: Debug: Registering ViatomLoader
00648: Debug: Logging device connections to C:/Users/Rose/Documents/OSCAR_Data/logs/connections/devices.xml
00664: Debug: Opening  C:/Users/Rose/Documents/OSCAR_Data/Profiles/Jennifer/Profile.xml
00664: Debug: Opening  C:/Users/Rose/Documents/OSCAR_Data/Profiles/OpalRose/Profile.xml
00664: Debug: Opening  C:/Users/Rose/Documents/OSCAR_Data/Profiles/RM/Profile.xml
00664: Debug: Opening  C:/Users/Rose/Documents/OSCAR_Data/Profiles/Rosemarie/Profile.xml

[sheepless]

in windows update settings you can postpone updates for up to 35 days. I do this to wait to see & avoid the types of complaints reported by others and to make sure I backup personal files just before updating. probably won't help with an update's effect on programs but can avoid other serious problems caused by updates breaking things.

[jaswilliams]

I guess it changed to legacy graphics when Rose tried to start with shift key held down but I thought it was broken before that

[OpalRose]

I don't know when it changed to legacy, as it was working fine one day and the next day (I assume after a windows update), I was getting a blank page.

That's when I tried starting OSCAR by holding the shift key, and the page then loaded my profiles, but stuff was grayed out and couldn't even click on a profile to open it.

[becker44a]

This is more of a political post  - not directly applicable to your issue - feel free to delete it if you wish.

I had been heavily active in supporting MS Windows for clients thru Vista, 7, 8, 8.1 and 10.  I had witnessed first-hand the escalating madness from Microsoft.  When they removed the ability to manage or control updates in Windows 10, I knew I would soon be done with Windows.  When Windows 7 went to End-of-life, I migrated to Linux Mint Cinnamon, and I've never looked back.  I still have a couple of programs that I occasionally need than have no Linux versions.  So I brought up a VirtualBox VM, Loaded Windows 7 in it, and that is my MS escape hatch.  Updates happen when I Choose, not at someone else's convenience.  I have never had an update that broke anything.  I also use LibreOffice (open-source), which can flawlessly read and write all Microsoft Office document formats, so I'm not missing anything there. 

Just sayin . . .

[OpalRose]

Thanks Becker for the information. I think in time, I will be dropping Windows too.