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Oscar App - Unresponsive
#1
Oscar App - Unresponsive
(sorry if this in the wrong forum)

Oscar app is unresponsive after loading last night's data.

1. Data seemingly loaded without issue
2. Clicking "View Daily" does nothing, no other options functional
3. Closed & restarted the app - same result
4. Rebooted Windows - same result
3. Uninstalled & re-installed Oscar - same result
4. Deleted all Oscar-related data/folders, uninstalled/reinstalled Oscar, reloaded data - same result

Anyone see similar issues with Oscar?

Not sure how to proceed from here. 

Suggestions or pointers?
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#2
RE: Oscar App - Unresponsive
Solution (hoping) -

I installed Oscar on a different computer without issue or complaint...so, probably not an application or update issue.  This lead me to suspect some level of corruption on the original laptop.  As I had fully uninstalled and deleted all Data and Config folders without improvement, I suspected a lingering registry issue was the cause.

I searched thru the registry w regedit and deleted all the keys/subkeys mentioning "Oscar".  A few keys/entries were blocked from deletion, and a few related to History, which I left alone.  Usually it is not advisable to delete registry entries, "Oscar" was a unique term which did not present any ambiguity identifying and deleting.  Its amazing how many registry keys are left behind even after an app and its data are fully and formally uninstalled.

A fresh app install, reloaded 13 months of data, and all is good again!  I am presented with the "Welcome" screen as normal (I did not see this before clearing out the registry).  Nice.
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#3
RE: Oscar App - Unresponsive
Same issue here, on latest build (1.5.3), Windows 10. My profile shows up in the list and I can access preferences, but statistics tab is greyed out, view daily/etc nonresponsive, "open profile" button does nothing, as does edit and new profile. Any ideas other than manually hunting down registry keys?
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#4
RE: Oscar App - Unresponsive
Do you have the OSCAR_Data folder located on your computer? It sounds like it is on a cloud drive.
- Red
Crimson Nape
Apnea Board Moderator
Project Manager for OSCAR - Open Source CPAP Analysis Reporter
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#5
RE: Oscar App - Unresponsive
In my case, OSCAR_DATA is just a local C drive folder.
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#6
RE: Oscar App - Unresponsive
Start OSCAR, got to Help > About OSCAR, and click on the "Show data folder". Is the location it is displaying the same as where it physically is?
- Red
Crimson Nape
Apnea Board Moderator
Project Manager for OSCAR - Open Source CPAP Analysis Reporter
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#7
RE: Oscar App - Unresponsive
Yes, it shows the directory where the data is. This has been working for years, it only recently started becoming nonresponsive.
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#8
RE: Oscar App - Unresponsive
OK, your profile could have become corrupted. Try creating a new profile and see if that corrects your problem.
- Red
Crimson Nape
Apnea Board Moderator
Project Manager for OSCAR - Open Source CPAP Analysis Reporter
www.ApneaBoard.com
___________________________________
Useful Links -or- When All Else Fails:
The Guide to Understanding OSCAR
OSCAR Chart Organization
Attaching Images and Files on Apnea Board
Apnea Helpful Tips

INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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#9
RE: Oscar App - Unresponsive
(11-20-2024, 02:07 PM)Crimson Nape Wrote: OK, your profile could have become corrupted.  Try creating a new profile and see if that corrects your problem.
- Red

Turns out it was not the profile. I followed the earlier suggestion here; uninstalled OSCAR and deleted every trace of it from the registry; rebooted; reinstalled OSCAR; and now it works fine with the same profile.
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