QFX face mask cushion separating

[britincanada]

I am having issues with my Face mask my problem is
that the 'cushion' is improperly and unexpectedly separating from the hard plastic shell of the mask, during sleep, causing severe leaks and adversely affecting pressures, and hence, treatment

anyone else had any issues with the face mask ?

the mask is 3 weeks old

[zonk]

Are you fitting the cushion properly into the channel of the frame as shown in the reassembly video
http://www.resmed.com/us/products/quattr...s&sec=true

[britincanada]

Yep

i just been doing a Google search looks like i am not alone with this issue

i contacted Resmed 90 day Warranty i will take it back to my supplier in the am for tonight i am trying this

[britincanada]

Well the elastic band trick worked last night AHIApnea / Hypopnea Index 1.57 from AHIApnea / Hypopnea Index 6.07 with the leak