Reading data from the sd card

[AlanE]

Is there anything else i need to install?

What Operating System are you using?

[Inspired]

On the off chance, look at the SD card and see if the little tab on the side is pushed to the write-protect position. . .Just a guess.

Nope, I was careful to lock it prior to insertion in computer. Thanks.

[Inspired]

I am a new user too, (2 days) and downloaded sleepyhead. Inserted Resmed SD card into my computer and it does not even see the card, same as you. Card is locked as suggested. Sleepyhead cannot find any data. Have you found any solution?
Thanks.

How old is your computer? If you have other SD cards, do they have the "SDHC" logo on them? Are they more than 2Gb in capacity?

Before 2006, SD cards (and the readers in computers) were limited to 2Gb capacity. In 2006 the SDHC spec was released and newer cards with higher capacities are implemented to this spec. Older computers that only support SDSC cards cannot read SDHC cards without an adapter - typically a small device that accepts an SD card on one side and plugs into a USB port on the other side.

I am using windows 8 on an Dell Inspiron 15 computer. The SD card says SD HC but no indication of how many gigs. I locked it prior to insertion in computer. I just received the card several days ago in a brand new Cpap so it should not be old.

[Inspired]

I am a new user too, (2 days) and downloaded sleepyhead. Inserted Resmed SD card into my computer and it does not even see the card, same as you. Card is locked as suggested. Sleepyhead cannot find any data. Have you found any solution?
Thanks.

How old is your computer? If you have other SD cards, do they have the "SDHC" logo on them? Are they more than 2Gb in capacity?

Before 2006, SD cards (and the readers in computers) were limited to 2Gb capacity. In 2006 the SDHC spec was released and newer cards with higher capacities are implemented to this spec. Older computers that only support SDSC cards cannot read SDHC cards without an adapter - typically a small device that accepts an SD card on one side and plugs into a USB port on the other side.

The SD card in my camera is SDHC and my computer reads it fine. Maybe the Resmed SDHC card contains data that is not the same as photos, so maybe that makes a difference. I tried putting the Resmed SDHC in my camera and hooking that up to my computer but that does not work either...sleepyhead still cannot find any data.
What a puzzle.
Laptop is just a couple years old, Dell Inspiron 15 uses Windows 8.

[AlanE]

You can also try to run the reader diagnostics. Check this link from Dell: http://dell.com/support/troubleshooting/...CardReader

If that doesn't find an issue, Dell recommends reinstalling the driver. Go to http://support.dell.com and input your Service Tag to get updates specific to your computer.

If device manager doesn't report any issues, you may need an updated SD card reader. You can access Device Manager by pressing Windows key-X and select device manager. Since you said it works with other SD cards I'd say you probably need to get an updated card reader.

You can search amazon for "Transcend Information USB 3.0 Card Reader". It's cheap - less than $6.30 last time I looked. It's what I use and I know a few others here that also have that same reader. I only have USB 2.0 on my desktop and no issues with it.

[Inspired]

I am a new user too, (2 days) and downloaded sleepyhead. Inserted Resmed SD card into my computer and it does not even see the card, same as you. Card is locked as suggested. Sleepyhead cannot find any data. Have you found any solution?
Thanks.

How old is your computer? If you have other SD cards, do they have the "SDHC" logo on them? Are they more than 2Gb in capacity?

Before 2006, SD cards (and the readers in computers) were limited to 2Gb capacity. In 2006 the SDHC spec was released and newer cards with higher capacities are implemented to this spec. Older computers that only support SDSC cards cannot read SDHC cards without an adapter - typically a small device that accepts an SD card on one side and plugs into a USB port on the other side.

Computer was new 8/1013. It reads other SD and SDHC cards with my photos on them all 1 or 2GB cards.

---

I am a new user too, (2 days) and downloaded sleepyhead. Inserted Resmed SD card into my computer and it does not even see the card, same as you. Card is locked as suggested. Sleepyhead cannot find any data. Have you found any solution?
Thanks.

How old is your computer? If you have other SD cards, do they have the "SDHC" logo on them? Are they more than 2Gb in capacity?

Before 2006, SD cards (and the readers in computers) were limited to 2Gb capacity. In 2006 the SDHC spec was released and newer cards with higher capacities are implemented to this spec. Older computers that only support SDSC cards cannot read SDHC cards without an adapter - typically a small device that accepts an SD card on one side and plugs into a USB port on the other side.

Computer was new 8/1013. It reads other SD and SDHC cards with my photos on them all 1 or 2GB cards.

OOPS...not quite THAT old. 8/2013.

[Inspired]

You can also try to run the reader diagnostics. Check this link from Dell: http://dell.com/support/troubleshooting/...CardReader

If that doesn't find an issue, Dell recommends reinstalling the driver. Go to http://support.dell.com and input your Service Tag to get updates specific to your computer.

If device manager doesn't report any issues, you may need an updated SD card reader. You can access Device Manager by pressing Windows key-X and select device manager. Since you said it works with other SD cards I'd say you probably need to get an updated card reader.

You can search amazon for "Transcend Information USB 3.0 Card Reader". It's cheap - less than $6.30 last time I looked. It's what I use and I know a few others here that also have that same reader. I only have USB 2.0 on my desktop and no issues with it.

Thanks for the info about card reader.

[Inspired]

I am a new user too, (2 days) and downloaded sleepyhead. Inserted Resmed SD card into my computer and it does not even see the card, same as you. Card is locked as suggested. Sleepyhead cannot find any data. Have you found any solution?
Thanks.

How old is your computer? If you have other SD cards, do they have the "SDHC" logo on them? Are they more than 2Gb in capacity?

Before 2006, SD cards (and the readers in computers) were limited to 2Gb capacity. In 2006 the SDHC spec was released and newer cards with higher capacities are implemented to this spec. Older computers that only support SDSC cards cannot read SDHC cards without an adapter - typically a small device that accepts an SD card on one side and plugs into a USB port on the other side.

Thanks a lot Colpac, am ordering an adapter as you suggested.Will let you know how it works! I Much appreciate your expertise.

[Inspired]

You can also try to run the reader diagnostics. Check this link from Dell: http://dell.com/support/troubleshooting/...CardReader

If that doesn't find an issue, Dell recommends reinstalling the driver. Go to http://support.dell.com and input your Service Tag to get updates specific to your computer.

If device manager doesn't report any issues, you may need an updated SD card reader. You can access Device Manager by pressing Windows key-X and select device manager. Since you said it works with other SD cards I'd say you probably need to get an updated card reader.

You can search amazon for "Transcend Information USB 3.0 Card Reader". It's cheap - less than $6.30 last time I looked. It's what I use and I know a few others here that also have that same reader. I only have USB 2.0 on my desktop and no issues with it.

Thanks for the info about card reader.

After I ordered a card reader, and fiddled around in the diagnostics area of Dell, the computer is finally seeing my card...it just seemed to happen without any notification that a problem had been found...the magic of Dell!
Thanks for your help!