Anyway my question relates to how do I get a new machine without having to deal with the backorder issues and delays. Have been reading the board posts about the LUNA substitute for Resmed and PR machines. I definitely want a Resmed and woluldn't mind getting either the Airsense 10 or Airsense 11.
What I have gleaned from the Board posts is that the DMEs put you on backorder but if you go to the supplier list you can get a machine right away. I looked at Supplier #1 for example and it appear I can get either the Airsense 10 or 11 right away. That means that I would be out of pocket on the Medicare reimbursement however. My machine is 5 years old and I don't have any problems with it, but I don't want it to leave me high and dry if it fails unexpectedly while I am waiting for my DME to get me a new machine. The price for the Airsense 10 looks pretty reasonable and I wouldn't have the worry about getting stuck in the waiting line.
My questions are:
1. If I ask my doctor to write the prescription for Supplier #1, can I still get on the Medicare list for a second machine?
2. Will my DME somehow object to this and stop my filters and hoses, and masks?
3. Could someone explain why this crazy system works this way. It doesn't make any sense to me. I have been with my DME for such a long time that I have gotten used to their quirks and difficult customer service. My sense that shopping around for a different DME would be futile. Their local office for example doesn't even answer their phone. I can't leave a message and the wait line always says the same thing--that they are very busy handling other customers but to stay on the line.