03-27-2021, 10:08 PM
Cant get vauto to go with myair app
I know this app is garbage but I would like to have it work on my phone. My AHI does not show up on my airsense vauto unless I go to the setup menu. I bought this machine used with 160 hours on it. It has not been used since 2016, After making an account I get the message below. Is there anyway I can get this serial number registered to me so I can use the app? Or a way I can have it connect via bluetooth like the dreamstation? Hoping someone has a workaround, the provider I am sure has it paid off or is done with it 5 years later.
Thanks!
"The serial number of the machine you had on file with myAir previously had a relationship with a provider. That provider has removed this machine from your account so it has also been removed from your myAir account.
To continue using myAir, please sign in at https://myair.resmed.com/. You will be prompted to provide the new serial and device number of the machine you are currently using. The serial and device numbers can be found on the back of your machine.
Sleep well!"
Thanks!
"The serial number of the machine you had on file with myAir previously had a relationship with a provider. That provider has removed this machine from your account so it has also been removed from your myAir account.
To continue using myAir, please sign in at https://myair.resmed.com/. You will be prompted to provide the new serial and device number of the machine you are currently using. The serial and device numbers can be found on the back of your machine.
Sleep well!"
