Resmed Warranty Repair Timeline
I have a 1 year old Resmed AirSense 10 Card to Cloud machine that started making a moaning sound on inhale. I have tried all of the suggested fixes and suspect that it is a failing blower motor. I purchase all of my equipment to avoid DMS brain damage. It is worth the cost to me. Since this unit is still under warranty I consulted with the supplier and returned it to them for warranty repair. They did tell me in advance that it could take 1 to 4 months. It has been 2 months and the only update I can get is that its being repaired. Lucky for me I have 2 other CPAP machines to use while I wait, but I was wondering if anyone has experienced this kind of warranty repair time with Resmed.
RE: Resmed Warranty Repair Timeline
RE: Resmed Warranty Repair Timeline
My ResMed Airsense 10 was returned under warranty on January 16th. The SD card would not eject. Luckily my supplier gave me a loaner for the last 3 plus months. Last week my supplier called ResMed and were told that it might be another 8 weeks.
RE: Resmed Warranty Repair Timeline
I had a OOW RedMed S9 Elite that I decided to repair as a backup when insurance replaced it with an S10 Elite (due to time passing anyway, and not working).
Then ResMed lost it. It was signed for at their facility then it disappeared. We agreed on they keep the $300 fee and they gave me a new in box S9 Elite which is now my travel machine.
But this all took less than 2 months so maybe it was a better deal than what they are suggesting your waiting time should be, and has been so far.
