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New Resmed screen problems
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05-10-2020, 03:55 AM
New Resmed screen problems
I received my brand new Resmed Autosense 10 two days ago and on the second day of usage my screen is completely gray. I've unplugged and plugged back in but it remains a bright gray with no info at all. I ran it last night anyway and downloaded to Oscar today and it had my info for last night but I could not see anything on the machine. Has anyone had this problem? Hopefully it's an easy fix and I don't have to send it back.
05-10-2020, 07:33 AM
RE: New Resmed screen problems
I would definitely send the machine back. If you've checked all the connections, then there's something wrong.
This should be covered under warranty.
OpalRose
Apnea Board Administrator www.apneaboard.com _______________________ OSCAR Chart Organization How to Attach Images and Files. OSCAR - The Guide Soft Cervical Collar Optimizing therapy OSCAR supported machines Mask Primer INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
05-10-2020, 07:38 AM
RE: New Resmed screen problems
I too would think this sounds like a bad machine. Arrange with your DME to swap in a new machine.
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEBSITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
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