PR DreamStation Service Required?

[WSHenry]

Hi All,


I was awakened about 12:30 am to find my machine shut down, beeping and displaying the following:

Service Required! 011719-04881

I unplugged the machine from power for a few minutes and then reconnected it. The error code did not reappear. A subsequent self-test and use for the rest of the morning were both acceptable.

Can anyone shed light on the meaning of this code?

Thanks.

[sawinglogz]

See here for the service manual:

http://www.apneaboard.com/forums/Thread-...Only-FILES

I don't see anything about that particular numeric code.

[Ockrocket]

Did you have a brief power blackout or brownout that may have caused the machine to register it as a fault?

[WSHenry]

It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.

[Ockrocket]

It's possible I could have had a brief power interruption. We don't have brown-outs in this part of the US.

We have both blackouts and brownouts in Australia, fortunately far less often than we used to have.

A brownout (significant supply voltage drop) won't always "kill" the digital clock in the microwave and other mains connected clocks, but a blackout always has them flashing and needing a reset.

If you had that situation on the morning after your machine shut down then it would suggest a blackout for a few seconds was the culprit. 

Of course it could just be the vagaries of an electronic device having a "hiccup" ..

[OpalRose]

Hi WSHenry,
Be sure to use a good surge protector with your machine. Just the same as you would with your computers or tv's.

[WSHenry]

Hi,

Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.

I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.

Isn't electronics fun?

[Ockrocket]

Hi,

Thanks to all who replied. I currently have my machine on a high-quality surge protector. My next project is to add a decent UPS unit to cover the few instances where the mains voltage sags or drops out. and run the machine off of that.

I will say, however, that I'd not experienced a "soft" failure like that before or after that one event. I went 5+ years on my prior PR auto machine without any issues as well.

Isn't electronics fun?

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Hopefully it gives you no further problems.