08-11-2012, 07:59 PM
Service Required
My REM Star Pro M Series flashes "Service Required" with no error code at all. I cannot go into administrator mode or anything else, please help.
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Service Required
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firecap51
Posts: 2 Threads: 1 Joined: Aug 2012
Machine: REMstarPro M Series 
trish6hundred
Posts: 8,263 Threads: 6 Joined: May 2012
Machine: Resmed AirSense 10 AutoSet For Her
08-11-2012, 08:12 PM
RE: Service Required
Hi firecap51, First of all, WELCOME! to the forum.! I don't know the answer to your question but just hang in there and keep checkin' back, as I'm sure someone will be along shortly with the answer. Best of luck to you.
trish6hundred
Sleepster
Wiki Editor
Posts: 6,974 Threads: 100 Joined: Feb 2012
Machine: ResMed A10 VAuto
08-11-2012, 08:36 PM
RE: Service Required
Have you tried to re-boot? Disconnect from power source, then reconnect and turn the machine back on.
Sleepster
INFORMATION ON APNEA BOARD FORUMS OR ON APNEABOARD.COM SHOULD NOT BE CONSIDERED AS MEDICAL ADVICE. ALWAYS SEEK THE ADVICE OF A PHYSICIAN BEFORE SEEKING TREATMENT FOR MEDICAL CONDITIONS, INCLUDING SLEEP APNEA. INFORMATION POSTED ON THE APNEA BOARD WEB SITE AND FORUMS ARE PERSONAL OPINION ONLY AND NOT NECESSARILY A STATEMENT OF FACT.
firecap51
Posts: 2 Threads: 1 Joined: Aug 2012
Machine: REMstarPro M Series
08-11-2012, 09:25 PM
RE: Service Required
zonk
Posts: 8,023 Threads: 243 Joined: Feb 2012
Machine: A10 AutoSet
08-11-2012, 09:39 PM
RE: Service Required
Does it still work? Take the card out to see if it work without the card.
It might cost more to repair than buying another and newer machine. On the supplier list there are couple sites that does CPAP repair and sell used machines # 27 & #28 also Supplier #2 sell new and gently used machines http://www.apneaboard.com/forums/Thread-...plier-List
PaulaO2
Posts: 10,031 Threads: 236 Joined: Feb 2012
Machine: A10 Autoset
08-11-2012, 10:10 PM
RE: Service Required
Service Required seems to be the generic Blue Screen of Death for Remstar machines.
Quote:REMstar PAP machines will present an error code when there is an error. If the machine only says "Service Required", it is usually a fatal error. This will happen with water damage that has caused a short circuit. http://www.apneaboard.com/wiki/index.php...rror_codes
PaulaO
Take a deep breath and count to zen.
archangle
Wiki Editor
Posts: 3,329 Threads: 62 Joined: Feb 2012
Machine: ResMed S9 AutoSet
08-11-2012, 11:52 PM
RE: Service Required
If you have a humidifier, remove the water tank, then separate the blower unit from the humidifier. See if the message goes away.
Be sure to unplug the power supply from the wall for a few minutes.
Get the free OSCAR CPAP software here.
Useful links. Click here for information on the main alternative to CPAP. If it's midnight and a DME tells you it's dark outside, go and check it yourself.
mikeh99
Posts: 63 Threads: 6 Joined: Jul 2012
Machine: Resmed AirCurve 10 VAuto
08-17-2012, 10:37 PM
RE: Service Required
Sleepster and Paul02 are right on. PR machines like to do that. It seems to happen most after the card has been read. Just unplug the power for a few minutes and try again.
Mike
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