Hello Guest, Welcome to Apnea Board !
As a guest, you are limited to certain areas of the board and there are some features you can't use.
To post a message, you must create a free account using a valid email address.

or Create an Account


New Posts   Today's Posts

[Equipment] Mask Replacement
#1
Mask Replacement
For many years I have been using a Respironics "Comfortgel Blue" nasal mask. I have continued to re-order it, as I have found it to work well, when used with a chin strap. 

When re-ordering last month, my supplier said that this mask has been discontinued, and they would be sending me a different mask next order. I have two extra on hand, so no urgency.

Am hesitant to take what I am told to purchase with no discussion.  Would rather ask here. 

All suggestions welcome.

John
Post Reply Post Reply
#2
RE: Mask Replacement
I would want to go in and try on some masks to see what is comfortable.

Does your DME offer a return policy or exchange program or satisfaction guarantee on the mask?  If so, you could proceed with whichever they send you, but plan to send it back and keep trying different masks until you find a replacement that you like.

You might consider looking on Amazon for your old mask, if you're willing to pay out of pocket. I frequently find discontinued CPAP stuff on there.
Post Reply Post Reply
#3
RE: Mask Replacement
thanks!  but my DME is on the other side of the country; cheap med plan, have to order online
Post Reply Post Reply
#4
RE: Mask Replacement
(09-02-2020, 10:18 AM)johanlon Wrote: thanks!  but my DME is on the other side of the country; cheap med plan, have to order online

I deal with my DME only by phone and mail.  My DME has a 30 day exchange policy with masks - I can try it for 30 days, and then call them and say I don't like it and would like to exchange for a different mask.  

It would be worth asking your DME.
Post Reply Post Reply
#5
RE: Mask Replacement
good idea! thanks.
Post Reply Post Reply


Possibly Related Threads...
Thread Author Replies Views Last Post
  Insurance | Replacement Schedule | DME Tracking phattyre 3 150 12-01-2024, 01:56 PM
Last Post: SarcasticDave94
  DreamStation Go Recall [consolidated replacement & compensation info & questions] PHXSleeper 154 28,099 11-30-2024, 01:13 PM
Last Post: ItsAllInMyHead
  HDM Z1 Battery Replacement Ephraim 14 6,103 11-14-2024, 02:59 PM
Last Post: SteveB260
  Oscar won't read replacement O2 Ring data Greg1582378 1 228 09-29-2024, 04:48 PM
Last Post: Crimson Nape
Question Canadian Provider Who Will Send ResMed 10 for Blower Replacement Rickyricardo 4 343 09-19-2024, 06:45 PM
Last Post: Rickyricardo
  Airsense 10 replacement: suggestions? newmar 7 500 09-11-2024, 08:07 PM
Last Post: Big Guy
  Difference between nasal mask, and full face mask setting Ynot 6 1,089 09-04-2024, 05:38 PM
Last Post: Big Guy


New Posts   Today's Posts


About Apnea Board

Apnea Board is an educational web site designed to empower Sleep Apnea patients.