Somnetics Transcend II Travel CPAP clinician password

[lesray1]

I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?






Informational update from Admin: The Clinician software password is "juniper", as per this post.



ADMIN NOTE: For the Somnetics Software for the Transcend CPAP System, go to THIS THREAD in our Private Files & Links Forum [login required].



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[JumpStart]

I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.

[lesray1]

I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.

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[quote='lesray1' pid='2960' dateline='1331775910']
I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.


Thanks. I'll let you know what Somnetics says.

[lesray1]

[quote='lesray1' pid='2960' dateline='1331775910']
I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.

---

[quote='lesray1' pid='2960' dateline='1331775910']
I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.


Thanks. I'll let you know what Somnetics says

I emailed Somnetics and got a reply in less than 5 minutes, telling me password. Was able to download clinician manual and access settings. Thanks.

[JumpStart]

Glad it worked out. Let us know how you like your machine. I was unfamiliar with it prior to your post.

[mflatinlover]

[quote='lesray1' pid='2960' dateline='1331775910']
I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.

---

[quote='lesray1' pid='2960' dateline='1331775910']
I have a new Somnetics Transcend II Travel CPAP. It is set up at one pressure. It connects to computer and then program on computer allows you to see manual, statistics, etc. However, in order to make any pressure or ramp change via clinician set-up, you must have a clinician password. I ordered this machine on internet, and now it seems I have to send it back to them to change set-up? I want to be able to change settings, as I do now for my ResMed. Suggestions?

Have you considered contacting Somnetics? It is not illegal for an end-user to access their own machine. Can you contact the online entity from which you acquired the unit? Since you purchased it outright, they might provide the information you need. Or is there a Somnetics Transcend forum you can contact? Or another user? Sorry, but with the information you gave, there is very little else I can think of to suggest.


Thanks. I'll let you know what Somnetics says

I emailed Somnetics and got a reply in less than 5 minutes, telling me password. Was able to download clinician manual and access settings. Thanks.

i have the same issue as lesray1. i would appreciate if i could get the password for the clinician mode for the transcend II i just bought. thank you. if you rather email me directly my email is [email address removed by moderator]. many thanks


***moderator's note: Mflatinlover, I removed your email address so the spam bots could not scoop it up. If anyone has the password, you can use the email link at the bottom of his post. You will not get his address but he will know yours. A PM would be more advisable.

[zonk]

i have the same issue as lesray1. i would appreciate if i could get the password for the clinician mode for the transcend II i just bought.

Hi mflatinlover
I don,t know how often lesray1 check the forum or if following this thread but in the meantime you might want email Somnetics directly as lesray mentioned took 5mins to get the reply back with the password.

[lesray1]

i have the same issue as lesray1. i would appreciate if i could get the password for the clinician mode for the transcend II i just bought.

Hi mflatinlover
I don,t know how often lesray1 check the forum or if following this thread but in the meantime you might want email Somnetics directly as lesray mentioned took 5mins to get the reply back with the password.

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That's the answer. Email Somnetics and provide serial number for your machine. They will give you a password promptly via email.

[mflatinlover]

thank you moderator and sorry. I'm new at this

[mflatinlover]

thank you

i have the same issue as lesray1. i would appreciate if i could get the password for the clinician mode for the transcend II i just bought.

Hi mflatinlover
I don,t know how often lesray1 check the forum or if following this thread but in the meantime you might want email Somnetics directly as lesray mentioned took 5mins to get the reply back with the password.

---

That's the answer. Email Somnetics and provide serial number for your machine. They will give you a password promptly via email.